Understand the period covered by proof of address

The distinction that matters

A document can contain several time references: issue date, account period, payment due date and download timestamp. If a recipient specifies a recency limit, ask which date is relevant. Do not assume a universal three-month or six-month rule; the applicable request must supply that condition.

A worked example

A statement covers July, was issued in August and is downloaded again in November. The new download does not create a new statement period. If an instruction says 'issued within the stated period', the issue date is the useful field to compare, subject to the operator's explanation.

Your next steps

• Identify all visible dates before choosing one.
• Match the requested condition to the correct field.
• Keep the original statement intact.
• Ask for an accepted alternative if the document falls outside the requested period.

Where this answer stops

This guide does not set a recency threshold. It helps you avoid attaching the wrong date to a document. A current address in an account profile does not, on its own, establish which supporting evidence will be accepted.